AI-Driven Qualitative Interview Platform

DeepNeed: AI-Driven Qualitative Research

A comprehensive solution designed to conduct qualitative interviews with the speed and scale of quantitative research, utilizing AI to delve deeply into respondent needs and provide robust insights.

Technologies used:

React, Node.js, AWS, Speech-to-Text APIs, Jest, CI/CD

DeepNeed: AI-Driven Qualitative Research
The Client
An innovative research firm focused on transforming qualitative research with AI
DeepNeed is a forward-thinking research firm dedicated to understanding consumer needs through qualitative interviews. By harnessing the power of AI, they sought to reshape the way qualitative research is conducted, enabling a scalable and efficient process without sacrificing the depth of insights typically derived from traditional human-led interviews.
The Challenge
Scaling qualitative research while maintaining depth and quality
Traditional qualitative research is often slow, resource-intensive, and prone to human bias. DeepNeed aimed to address these challenges by creating a solution that would automate the interview process, allowing them to conduct qualitative interviews at the scale of quantitative research while still capturing in-depth insights with precision and minimal bias.
The Solution
An AI-powered solution to automate and scale qualitative research
We developed a dual-front-end system to help DeepNeed automate and streamline the qualitative research process. By leveraging AI, the solution reduced human bias, enabled faster data collection, and provided insights with the depth traditionally associated with qualitative research.

Product Strategy

Revolutionizing qualitative research with AI-driven automation

Our solution fundamentally transformed the way qualitative research is conducted. By automating the interview process, we allowed DeepNeed to gather insights faster and at a larger scale. AI-driven interviews and follow-up questions ensured high-quality data, while the system’s scalability made it possible to run more studies, catering to a broader audience and increasing operational efficiency.

UI/UX Design

Designing intuitive and conversational interfaces for better user engagement

We focused on creating an intuitive, user-friendly interface that mimicked a real interview, ensuring respondents felt comfortable and engaged. By designing the system to feel like a natural conversation, we encouraged more authentic responses, which resulted in richer insights. The respondent interface is mobile-friendly and accessible, providing a seamless experience for participants.

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AI Development

Harnessing AI to provide unbiased, scalable qualitative insights

At the core of our solution is a sophisticated AI module that administers interviews, analyzes responses, and generates insights. The AI-driven system is designed to ask follow-up questions based on respondents’ answers, uncovering deeper insights while maintaining objectivity and scalability. By leveraging speech-to-text features, the AI enhances the interview process, enabling faster and more efficient data collection.

AI Development
Digital Platform Development

Digital Platform Development

Building a robust, scalable web platform for qualitative research

We developed a comprehensive web application that integrates both the administrator and respondent front ends, enabling DeepNeed to design, distribute, and manage interviews with ease. The platform supports large-scale operations, with the ability to manage thousands of interviews simultaneously, ensuring that qualitative research can be conducted with the speed and scale of quantitative methods.

Web-application development

Technology Stack To Reach Excellence

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